Privacy

OMGBD Privacy Policy

Your personal data belongs to you. This policy explains exactly what OMGBD collects, why we collect it, how we use it, and what rights you have over your own information.

Last updated: January 2025

Six Things OMGBD Does to Protect You

Before you read the full policy, here are the six most important privacy commitments OMGBD makes to every player.

End-to-End Encryption

Every piece of data you send to OMGBD — from registration details to payment information — is encrypted in transit using TLS. Your data is never transmitted in plain text across any OMGBD system.

No Wallet Data Stored

OMGBD does not store your bKash, Nagad, or Rocket account credentials on its servers. Payment transactions are processed directly through the wallet provider's secure system. OMGBD only retains transaction references.

No Data Selling

OMGBD does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your OMGBD account and improve the platform.

Minimal Data Collection

OMGBD only collects the data it actually needs to run your account, process payments, and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is necessary for platform operation.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by OMGBD. These rights can be exercised at any time by contacting [email protected]. OMGBD will respond within 30 days.

Secure Data Storage

All OMGBD player data is stored on secured servers with access controls, regular security audits, and monitoring. Only authorised OMGBD personnel with a legitimate operational need can access player account data.

1 Introduction

This Privacy Policy describes how OMGBD collects, uses, stores, and protects the personal data of players who register and use the OMGBD platform at omgbd.live, including the OMGBD mobile application and all associated services. OMGBD is committed to handling your personal data responsibly and transparently.

By registering an account on OMGBD, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, you should not register or use OMGBD.

This policy applies to all personal data collected through your use of OMGBD, regardless of whether you access the platform via a web browser, the OMGBD app, or any other method. We update this policy from time to time — the current version is always available at omgbd.live/privacy-policy.

Plain language commitment: OMGBD has written this Privacy Policy in plain, straightforward English so that every Bangladesh player can understand exactly how their data is handled. If anything is unclear, contact [email protected] and we will explain it directly.

2 Data We Collect

OMGBD collects only the data that is necessary to operate your account, process your transactions, verify your identity, and improve the platform. The categories of data OMGBD collects are set out in the table below.

Category Examples When Collected
Identity data Full name, date of birth, gender Registration & verification
Contact data Phone number, email address Registration
Account data Username, account ID, login history Ongoing platform use
Transaction data Deposit amounts, withdrawal requests, bet history Each transaction
Verification data Government ID copy, selfie for KYC Identity verification requests
Device & technical data IP address, device type, browser, OS Each platform session
Usage data Pages visited, games played, session duration Ongoing platform use
Communication data Support chat logs, emails to OMGBD When you contact support

OMGBD does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

Payment data note: OMGBD does not store your bKash, Nagad, or Rocket account PIN or full account number. Only the transaction reference number and the last few digits of your wallet number are retained for reconciliation purposes.

3 How We Use Your Data

OMGBD uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which OMGBD uses your data are:

  • Account management: To create, maintain, and operate your OMGBD account, including processing logins and managing your balance.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to reconcile transaction records.
  • Identity verification: To verify your age and identity as required by OMGBD's terms and applicable regulations, including anti-money-laundering checks.
  • Fraud prevention: To detect and prevent fraudulent activity, account abuse, and prohibited conduct on the OMGBD platform.
  • Customer support: To respond to your queries, complaints, and support requests through OMGBD's support channels.
  • Platform improvement: To analyse usage patterns and improve the OMGBD platform, games, and user experience.
  • Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where appropriate.
  • Legal compliance: To comply with applicable legal obligations, including record-keeping and responding to lawful requests from authorities.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about OMGBD offers.

Marketing opt-out: If you have opted in to receive OMGBD promotional messages and wish to stop, you can unsubscribe at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Opting out of marketing does not affect essential account communications.

4 Legal Basis for Processing

OMGBD processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing is necessary to fulfil the contract between you and OMGBD — for example, operating your account and processing your transactions.
  • Legal obligation: Processing is required to comply with applicable laws — for example, identity verification and anti-money-laundering record-keeping.
  • Legitimate interests: Processing is necessary for OMGBD's legitimate business interests — for example, fraud prevention, platform security, and improving the service — provided these interests are not overridden by your rights.
  • Consent: Where OMGBD relies on your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

OMGBD does not sell your personal data. OMGBD may share your data with third parties only in the following limited circumstances:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: Where OMGBD uses a third-party KYC service to verify your identity, your verification documents are shared with that provider under a strict data processing agreement.
  • IT and infrastructure providers: OMGBD uses third-party hosting and infrastructure services. These providers process data on OMGBD's behalf and are contractually bound to protect it.
  • Legal and regulatory authorities: OMGBD may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
  • Fraud prevention agencies: OMGBD may share data with fraud prevention organisations to detect and prevent financial crime.

All third parties with whom OMGBD shares data are required to handle it securely and in accordance with applicable data protection standards. OMGBD does not permit third parties to use your data for their own marketing purposes.

No cross-border transfers: OMGBD processes and stores player data within secure data centres. Where any data transfer outside the primary jurisdiction is required, OMGBD ensures appropriate safeguards are in place before any such transfer occurs.

6 Cookies and Tracking

OMGBD uses cookies and similar tracking technologies on the omgbd.live website and in the OMGBD app to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit OMGBD.

  • Essential cookies: Required for the OMGBD platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences on OMGBD, such as your language setting and display preferences.
  • Analytics cookies: Help OMGBD understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login attempts on your OMGBD account.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using OMGBD, but some features may not work as intended. OMGBD does not use third-party advertising cookies or share cookie data with advertisers.

7 Data Retention

OMGBD retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The general retention periods OMGBD applies are:

  • Account and identity data: Retained for the duration of your OMGBD account plus 5 years after closure, as required for legal and regulatory compliance.
  • Transaction records: Retained for 7 years from the date of each transaction for financial record-keeping purposes.
  • Support communications: Retained for 2 years from the date of the last communication.
  • Device and technical data: Retained for 12 months on a rolling basis for security and fraud prevention purposes.
  • Marketing consent records: Retained for the duration of your consent plus 1 year after withdrawal.

When data is no longer required, OMGBD securely deletes or anonymises it. You may request early deletion of your data subject to OMGBD's legal retention obligations — see Section 8 for details.

8 Your Privacy Rights

As an OMGBD player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". OMGBD will respond within 30 days.

Data Rights Every OMGBD Player Has

These rights are yours. Exercise them at any time by contacting [email protected].

Right of Access

Request a copy of all personal data OMGBD holds about you. We will provide it in a clear, readable format within 30 days.

Right to Rectification

Ask OMGBD to correct any inaccurate or incomplete personal data held in your account. We will update it promptly.

Right to Erasure

Request deletion of your personal data where OMGBD no longer has a legal basis to retain it. Legal retention obligations may limit this right.

Right to Restriction

Ask OMGBD to restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to OMGBD processing your data for legitimate interests or direct marketing purposes. We will stop unless we have compelling grounds to continue.

9 Data Security

OMGBD takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and OMGBD servers.
  • Encrypted storage for sensitive data fields including identity verification documents.
  • Role-based access controls ensuring only authorised OMGBD personnel can access player data.
  • Regular security audits and penetration testing of OMGBD systems.
  • Automated monitoring for suspicious access patterns and potential data breaches.
  • Secure deletion procedures for data that has reached the end of its retention period.

Despite these measures, no online platform can guarantee absolute security. If you believe your OMGBD account has been compromised, contact [email protected] immediately. In the event of a data breach that affects your rights, OMGBD will notify you as required by applicable law.

Your role in security: OMGBD's security measures work best when you also take steps to protect your account. Use a strong, unique password for OMGBD, do not share your login details, and contact us immediately if you notice any suspicious activity on your account.

10 Children's Privacy

OMGBD is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or use OMGBD under any circumstances.

If OMGBD discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on OMGBD, please contact [email protected] immediately so we can take action.

Parental controls: OMGBD supports the use of parental control software to prevent minors from accessing online gaming platforms. If you share a device with a minor, we strongly recommend enabling appropriate content restrictions on that device.

11 Changes to This Policy

OMGBD may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, OMGBD will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of OMGBD after a policy update constitutes your acceptance of the revised policy.

  • The current version of this policy is always available at omgbd.live/privacy-policy.
  • Previous versions of this policy can be requested from [email protected].
  • If you do not agree with an updated policy, you may close your account by contacting [email protected].

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how OMGBD handles your personal data, please get in touch with the OMGBD support team.

  • Email: [email protected]
  • Subject line for data requests: Data Rights Request
  • Response time: Within 30 days for data rights requests; typically within a few hours for general queries.
  • Support hours: 24 hours a day, 7 days a week.

For privacy-related complaints that have not been resolved through standard support, please escalate in writing to [email protected] with the subject line "Privacy Complaint". OMGBD will acknowledge formal privacy complaints within 48 hours and aim to resolve them within 14 days.

Related policies: This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, which together govern your use of the OMGBD platform.

Your Privacy is Safe with OMGBD

Now you know exactly how OMGBD protects your data. Register your account today, deposit via bKash or Nagad, and enjoy a secure gaming experience built for Bangladesh players.